BetPRIMEIRO Support

At BetPRIMEIRO, we are committed to providing exceptional customer support to enhance your gaming experience.
Our dedicated team is available 24/7 through live chat/e-mail, ensuring that your questions and concerns are addressed promptly. We offer support in both Brazilian Portuguese and English, catering to your needs in your preferred language. Whether you need assistance with gameplay, account issues, or transactions, our knowledgeable team is here to help around the clock.
Don’t forget to check the FAQ. Still have questions? Connect with us via Live Chat or fill in the form below.

BetPRIMEIRO is a trustworthy online platform for betting on sports and gambling, innovative in terms of products presented and convenient service for its customers, interaction with which brings positive emotions not only from winning and excitement, but also receiving gaming experience on the most favorable terms combined with competent support for each client.

BetPRIMEIRO - game first!

BetPRIMEIRO Brand Values
  1. Localized brand. We were created initially as an online platform for the Brazilian market. We speak the same language with our players.
  2. Socially responsible brand. Our main priority is the safety of our customers. The speed and security of transactions, the safety of personal data, the ability to self-abstain from gaming - all in full compliance with the requirements of the regulator/licensor.
  3. Premium but affordable. We provide our clients with the highest level of service, regardless of player status. From a beginner just getting ready to register and start his first game, to a VIP client with a rich history of interaction with the platform - everyone can count on big winnings, quick withdrawal of winnings, personal offers and round-the-clock support in their native language.
  4. Digitalized brand. For our clients, we want to become the gateway to the world of modern technologies in the gaming industry. Customized games, bets on virtual sports, a flexible policy regarding the acceptance and withdrawal of funds (cryptocurrency, electronic wallets, etc.) - all modern technical features only for your comfortable gaming and pleasant impressions. Any questions? Watch our video guides or contact customer support. We'll show and tell you everything.
Our advantages
  • Wide selection of games and sports lines;
  • Fast withdrawals;
  • Generous bonus system, which includes a clear algorithm for receiving bonuses and moving to the next level of the loyalty program;
  • Special policy for VIP clients: special programs, special conditions, individual support and accompaniment;
  • Constant availability of a wide range of special promotional offers (tournaments, jackpots, etc.);
  • 24/7 customer support in Portuguese and English;
  • Communication “on the same wave with the audience”: positive attitude, fun and lightness.
We monitor our inboxes and try to respond as quickly as possible.
[email protected]
Get an answer before you can tell Casino!
  • How to play at casino;
  • How can I withdraw money;
Answers to questions in the FAQ

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